Can I customize my trip itinerary?
Please do! While we have our most popular trek routes listed online, our adventure specialists love customizing a trip to best fit your specific needs. Each trip is different and we love providing custom details to create the best experience possible for you. Email us at email@example.com and let us begin working on your dream trip today!
How do I book my adventure?
Booking your Himalayan adventure is as simple as confirming travel dates and paying your 50% deposit! Our professional staff will guide you through the booking process including securing necessary documents and permits for each trek.
When are payments due?
A 50% non-refundable deposit is required at time of booking to confirm your adventure.
Deposit payments should be made via Bank Transfer to MCATT accounts in Nepal. All service charges will be paid by client at the time of payment. MCATT staff will send bank information and instructions directly to client when payments are due.
Upon payment completion, please forward a copy of the transfer details to firstname.lastname@example.org so we can successfully claim the transfer on our end.
All remaining balances are due upon arrival in Kathmandu, before adventure begins. Final payments can be made via USD, Nepali Rupee or credit card. Please note that credit card fees will be applied.
What if I need to cancel or modify my reservation?
We are happy to work with you to make any necessary trip modifications.
No refund will be made for deposits paid in the event the trip is cancelled. If full pre-payment has been made, you will be refunded, minus the required 50% deposit. Written notification of your cancellation should be made to cancel any trip. No refunds will be issued after adventure begins for clients who opt out from the journey for any reason.
If MCATT is forced to cancel your trip because of unforeseen circumstances such as war, natural disasters, conflict, unfavorable climate etc., we will be happy to refer you to an alternate trip of similar standard. If the replaced trip is unacceptable to the client, all money paid to MCATT will be refunded (other expenses incurred because of this booking are entirely your responsibility).
How can I best train for my trek?
We strongly urge you to begin training for your trek several months before travel. Even if you walk regularly and have a good level of fitness, you will still need to train for this type of long-distance walking at higher altitudes. A few suggestions we have include:
- Make leg based cardio part of your fitness routine.
- Take the stairs every chance you get!
- Mix up your training terrain.
- Walk in all types of weather.
- Try using walking poles.
- When possible, train with your team!
Will I need to bring my own trekking gear?
We offer a limited supply of trekking gear for customers requiring rental services. Please be sure to let us know if you would like a quote for gear rental so we can reserve needed items for you ahead of your arrival in country. Our quantity of each item is limited, so be sure to check availability of gear prior to packing for your adventure! Items we currently have for rent include:
- Trekking Poles
- Down Sleeping Bags / Liners
- Down Jackets
Is there a minimum number of people required to book a trek?
No, there are no minimums for trekking.
I don’t have a group to trek with, can I join an existing group?
Yes! We would love to talk with you about existing groups that might be a good fit for you to join.
Should I purchase travel insurance?
MCATT does not offer Medical or Travel Insurance. We highly recommend you purchase a comprehensive travel insurance package to include medical, natural calamity, helicopter, theft, loss of luggage, evacuation, personal accident, trip cancellation etc. This is strongly suggested to all our clients.
Who will be my guide?
We have a highly trained staff of Nepali trekking guides to join you on your adventure.
All tour / trekking guides representing MCATT deserve all authority during your adventure. For your safety, tour / trekking guide decisions should be respected at all times. Our guides are highly trained in first response, native cultures, and local laws. Breaking any of these rules could cause you to be removed from the adventure without refund. All of our guides speak English, as well as other local languages.
How do I get to Nepal?
Flights to Nepal will be the responsibility of each individual traveler. These flight costs are not included in our standard trip packages. Please book your international or domestic flights directly into the Tribhuvan International Airport in Kathmandu where our drivers will pick you up upon arrival.
How do I get a Nepali visa? How much does it cost?
You will apply for and receive your Nepali tourist visa upon arrival at the Tribhuvan International Airport. Prices vary depending on how long you plan to stay in country.
What about Transportation?
We have various vehicles that can handle small or large groups, as well as city roads or bumpy, mountainous roads. We have vehicles to fit your group’s needs and travel plans.